Shipping policy

Made to order in Canada by Canadians — delivered with care across the country.

At Make Love Your Compass™, every product is created just for you. We proudly partner with trusted Canadian fulfillment providers — including Duplium (Vaughan, Ontario), Print Geek (Woodbridge, Ontario), and Art of Where (Montreal, Quebec) — to produce and ship your items with quality, care, and intention.

Production Time

  • Most items are produced within 2 to 7 business days before shipping.

  • Orders with multiple items may be fulfilled separately and shipped in multiple packages.

  • You will receive tracking information for each package once it becomes available.

Shipping Area and Delivery Times

  • We currently ship to addresses within Canada only.

  • Once production is complete, orders are shipped using standard shipping services.

  • Delivery typically takes 7 to 14 business days after production, depending on your location.

  • Delivery time estimates do not include production time and may vary due to weather, postal delays, or regional service disruptions.

Shipping Costs

  • We charge a flat shipping rate of $8.50 CAD for all orders shipped within Canada.

  • Shipping is not free, unless clearly stated as part of a limited-time promotion.

  • All shipping costs are clearly displayed at checkout before you complete your order.

Shipping Carriers

Your order will be shipped via one of our trusted Canadian carriers, including:

  • Canada Post (preferred delivery partner, unless service disruptions apply)

  • UPS Canada

  • FedEx Canada

  • Purolator

Carrier selection is based on fulfillment location and delivery region.

Order Tracking

  • Once your order ships, you will receive a confirmation email with tracking details (if available).

  • Some smaller items may ship without tracking, depending on the fulfillment method used.

  • If you have not received tracking information within a few business days of your order shipping, please contact us at accounts@makeloveyourcompass.ca

Lost or Damaged Packages

If your order is lost or arrives damaged, please notify us within 7 days of the expected delivery date.
We’ll work with our fulfillment partners to provide a replacement or refund where applicable.

Changes to Shipping Address

To update your shipping address, email us as soon as possible at accounts@makeloveyourcompass.ca

  • If your item has not yet shipped, we’ll do our best to update the address.

  • Once shipped, address changes cannot be made.